Shipping and delivery

Effective 2 November 2026, updated 10 November 2026.

Nothing is shipped

Trackero is an app. We sell no physical goods, so there is no shipping, no courier, no delivery address and no shipping charge. Nothing on this page is about a parcel.

How Pro is delivered

Pro and Lifetime are delivered digitally, inside the Trackero app on Android, to the account you signed in with.

• When: as soon as Google Play confirms the payment, usually within a minute. The app shows "Pro is on" and the Pro features work straight away.
• Where: on up to 2 phones signed in to the same account, and on a new phone after you sign in there.
• Proof: Google Play emails you a receipt. For purchases in India, a tax invoice from Modest Minds Private Limited is also available from Account › Pro in the app.

If Pro doesn't appear

1. Check that you are signed in to the app with the same account you bought with.
2. In the app, open Account › Pro and tap Restore purchases.
3. Still nothing after an hour? Email support@trackero.in with your Google Play order number (it starts with GPA). We fix it or refund the charge; see the refund policy.

Where Trackero is sold

Trackero is offered through Google Play in India and most other countries, on Android 8 and newer. It isn't offered yet in the European Economic Area, the UK or Switzerland. There is no iPhone version yet.

Paying with Razorpay (India only)

When you buy Pro in the app in India, Google's payment screen may offer Razorpay (UPI, cards, net banking) next to Google Play. Pro switches on in the app, on the same sign-in, as soon as Razorpay confirms the payment, usually within a minute. If it hasn't after 15 minutes, write to support@trackero.in with the Razorpay payment ID from your receipt. Nothing is sold on this website itself.